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Last Updated: July 2026

Privacy Policy

Build Certain Consulting ("Build Certain," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information when you visit our website or use our services.

By using this website or submitting information through our forms, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

Depending on the services you request, we may collect information including:

• Name

• Email address

• Phone number

• Property address

• Project information

• Contractor information

• Documents, photos, plans, specifications, estimates, contracts, and other files you voluntarily submit

• Communications between you and Build Certain Consulting

We may also automatically collect limited technical information such as:

• Browser type

• Device type

• IP address

• Website usage information

• Cookies and similar technologies
   

How We Use Your Information

The information you provide may be used to:

• Respond to inquiries

• Schedule consultations

• Perform Quote Review Analysis

• Perform Contractor Verification

• Prepare reports and recommendations

• Communicate regarding your requested services

• Send invoices and payment confirmations

• Improve our website and customer experience

• Comply with legal obligations

We collect only the information reasonably necessary to provide the services you request.
 

Information Sharing

Build Certain Consulting does not sell, rent, or trade your personal information.

We may share limited information only when necessary to:

• Process payments through Square

• Schedule appointments through Calendly

• Operate and host our website through Wix

• Comply with applicable laws or legal requests

• Protect our legal rights or prevent fraud

Build Certain Consulting does not accept referral fees, kickbacks, commissions, or compensation from contractors or service providers in exchange for recommendations or referrals.
 

Documents You Upload

Documents submitted through our website are used solely for the purpose of providing the consulting services you request.

Examples include:

• Contractor proposals

• Construction plans

• Specifications

• Contracts

• Photos

• Other supporting documentation

These documents are treated as confidential business records and are not shared with third parties except as required by law or as necessary to provide the requested services.
 

Data Security

We take reasonable administrative, technical, and organizational measures to protect the information you submit through our website.

However, no method of transmitting information over the Internet or storing electronic information is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
 

Data Retention

We retain customer information only as long as reasonably necessary to:

• Provide requested services

• Maintain business records

• Meet legal, tax, insurance, or accounting obligations

• Resolve disputes

• Enforce our agreements

When information is no longer needed, it will be securely deleted or destroyed in accordance with our record retention practices.
 

Third-Party Services

Our business utilizes trusted third-party providers including:

• Wix

• Calendly

• Square

• Google Business Profile

These providers maintain their own privacy policies and terms of service. We encourage you to review their privacy practices when using their services.
 

Cookies

Our website may use cookies and similar technologies to improve website functionality and enhance your browsing experience.

You may disable cookies through your browser settings; however, doing so may affect certain website features.
 

Children's Privacy

Our services are intended for adults involved in residential construction projects.

We do not knowingly collect personal information from children under the age of 13.
 

Your Privacy Choices

You may contact us to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of information where legally permitted

• Ask questions regarding this Privacy Policy

Some requests may be limited by applicable legal or business recordkeeping requirements.
 

Changes to This Privacy Policy

Build Certain Consulting may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.

The revised version will be posted on this page with an updated revision date.
 

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us.

Build Certain Consulting
 

Email: support@buildcertainconsulting.com

Website: www.buildcertainconsulting.com